US VISA Scheduling Error “sorry you have been blocked” [Fix]
Are you getting the “Sorry, you have been blocked” Error on the US Visa Scheduling, portal.ustraveldocs.com, or CGI Federal’s system, and don’t know why, then this guide will help you understand this error message.
You will also get the easy steps to fix this suddenly popped-up message. Stay with me, and let’s first start understanding the error message and its causes!
Understanding the “Sorry, you have been blocked” Error on US Visa Scheduling
The error message is not only associated with “USVisaScheduling.com”; it can also appear when you try to book your US visa appointment using portals like portal.ustraveldocs.com or CGI Federal’s system. The error message you might suddenly see looks like:
“Sorry, you have been blocked. You’re unable to access usvisascheduling.com.”
The error message appears suddenly and blocks access to the platform. You might see this error if you are using a VPN or a corporate network that masks your real IP, accessing the wrong portal URL for your country, or if there are browser issues, like cached data, cookies, or conflicting extensions.
Steps to Fix “Sorry, you have been blocked” Error on US Visa Scheduling
Step 1: Disconnect from VPN or Corporate Network
Your first move should be to disconnect from any VPN or corporate internet connection. These networks often use shared IP addresses, which Cloudflare may flag as unsafe. Switching to your home Wi-Fi or, even better, mobile data, usually solves the issue. Many applicants have reported success simply by getting off a VPN or changing networks.
Step 2: Confirming the Correct Booking Portal
Not all visa applicants use the same scheduling website. If you’re trying to log in through the wrong portal, the system may block you. Go to the global visa site > Select your country from the list > Follow the redirect to the correct appointment scheduling page.
This ensures you’re on the official portal for your region.
Step 3: Clearing Browser Cache and Cookies or Trying Incognito
Sometimes your browser holds outdated login data or some corrupted files that conflict with the site’s security system. Clear your browser cache and cookies > Restart the browser completely > Try accessing the site again.
If that doesn’t work, open a private browsing session (Incognito mode) with no extensions enabled. This gives you a clean slate and often bypasses the block.
Step 4: Changing the Setup
If clearing the cache doesn’t help, the problem may be tied to your device setup. Try changing your setup, such as using a Different Device, Network, or Browser. For example, use Firefox instead of Chrome. Try logging in from another device, like your phone or a different laptop. Or, connect to a different network.
Simple changes like these often bypass the block immediately.
Step 5: Wait & Try Again Later
Sometimes, the block is temporary. Cloudflare may restrict access for a few hours before resetting automatically. If you’ve tried the above steps and nothing works, wait before trying again. Some users reported being able to log in after 10 hours, while others needed to wait a couple of days.
Step 6: Contact Support If Nothing Works
If you’ve tried different networks, cleared your cache, and waited without success, then it’s time to contact visa appointment support. If you are applying from the US, call +1 703-520-2239 or email the official CGI Federal helpdesk. These lines are set up to help US-based applicants with blocked accounts or portal issues.
Alongside, you can contact your country-specific support team if you are applying from outside the US.
Conclusion
Seeing the message “Sorry, you have been blocked” on the US visa scheduling site can feel like a major setback, but it doesn’t have to be. In most cases, it’s a temporary block triggered by security filters, and it’s easily resolved. Disconnecting from a VPN, switching to mobile data, clearing your browser cache, or simply waiting are usually enough to get you back in.
