Download Surface Touchpad Driver [Guide]

Are you having trouble with your Microsoft Surface touchpad? Is it not responding when you move your fingers, or are features such as two-finger scrolling, right-clicking, and pinch-to-zoom not working properly? If so, an outdated, missing, or corrupted Surface touchpad driver could be the reason.

A touchpad driver is a small piece of software that allows Windows to communicate with your laptop’s touchpad. When the driver isn’t working correctly, you may experience problems with cursor movement, scrolling, gestures, or other touchpad functions.

In this guide, I’ll walk you through several easy ways to download and install the Surface touchpad driver on Windows 11 and Windows 10. 

Identify Your Microsoft Surface Model

Before downloading a driver, you need to identify which Surface device you’re using. Microsoft provides different driver and firmware packages for different Surface models, so downloading the wrong package can cause compatibility issues.

Here’s how to find your Surface model.

1. Open Windows Settings.

Press Windows + I on your keyboard to open the Settings window.

2. Navigate to System.

Select System from the left sidebar. Scroll down and click About.

3. Check your device specifications.

Look under the Device specifications section to find information about your Surface device.

You can also open the Surface app to identify your model. If the app is installed, open it from the Start menu and look for your device information.

Write down your Surface model, such as Surface Pro 9, Surface Laptop 5, Surface Go 3, or Surface Laptop Studio 2. You’ll need this information when selecting the correct driver package.

Check Your Windows Version

Now that you know your Surface model, check which version of Windows is installed. This is important because Microsoft’s Surface driver packages can differ depending on the Windows version and build.

1. Press Windows + R to open the Run dialog box.

2. Type winver in the available text field and press Enter.

3. A new About Windows window will appear. Here, you can see whether you’re running Windows 10 or Windows 11, along with your current version and OS build.

For example, you might see Windows 11, version 25H2, or another supported release.

Keep this information handy because you’ll need it when downloading the correct Surface driver and firmware package.

Download Surface Touchpad Driver [Easily]

To download the Surface touchpad driver, visit Microsoft’s official Surface Drivers and Firmware download page, select your Surface model, and download the appropriate driver and firmware package. You can also install available touchpad driver updates through Windows Update or update the device using Device Manager.

Before downloading anything, make sure you know your exact Surface model and Windows version. Installing the correct driver package helps avoid compatibility problems and ensures that your touchpad works as expected.

Let’s look at each method in detail.

Download the Surface Touchpad Driver From Microsoft’s Official Website

This is one of the most reliable ways to obtain the appropriate Surface driver package.

Microsoft provides downloadable Surface driver and firmware packages through its official website. These packages contain multiple hardware drivers and firmware updates for a specific Surface model. They aren’t necessarily separate touchpad-only installers.

Follow these instructions to download the package.

1. Open Microsoft’s official Surface driver download page.

Visit the Download Drivers and Firmware for Surface webpage.

2. Find your Surface device category.

Microsoft provides separate sections for Surface Pro, Surface Laptop, Surface Laptop Studio, Surface Go, Surface Book, and other Surface devices.

Select the category that matches your device.

3. Select your exact Surface model.

Find your particular model and click its corresponding Download Center link. Make sure you don’t select a package intended for a different Surface generation.

4. Choose the correct driver package.

On the Microsoft Download Center page, select Download. If multiple files are available, choose the appropriate .msi package that matches your Surface model and Windows version.

Pay attention to the Windows build number in the package name. Microsoft recommends selecting the closest available build that is lower than your installed build if an exact match isn’t listed.

5. Save the downloaded file.

Choose your preferred download location, such as the Downloads folder, and wait for the download to finish.

Your Surface driver package is now downloaded.

Install the Downloaded Surface Driver Package

Downloading the driver package is only half the job. You also need to install it so Windows can use the updated hardware drivers.

1. Open File Explorer.

Press Windows + E to open File Explorer.

2. Navigate to Downloads.

Find the Surface driver package you downloaded in the previous step. It should have an .msi file extension.

3. Start the installation.

Double-click the downloaded MSI file. If Windows displays a User Account Control prompt, select Yes to allow the installer to make changes.

4. Follow the installation instructions.

The installer will guide you through the process. Follow the on-screen instructions and wait until the installation is complete.

5. Restart your Surface device.

If prompted, restart your computer. Even if the installer doesn’t request a restart, restarting Windows is a good way to ensure the driver and firmware updates are properly applied.

After restarting, test your touchpad to see whether the cursor movement, scrolling, and gestures are working correctly.

Download the Surface Touchpad Driver Through Windows Update

Don’t want to download and install the driver package manually? No problem! Windows Update is another convenient option.

Microsoft recommends using Windows Update to receive recommended Surface driver and firmware updates.

Here’s how to do it.

1. Open Settings.

Press Windows + I to open Windows Settings.

2. Select Windows Update.

If you’re using Windows 11, click Windows Update in the left sidebar.

On Windows 10, navigate to Update & Security > Windows Update.

3. Check for available updates.

Click Check for updates and allow Windows to search for available updates.

4. Install the available updates.

If Windows finds any Surface-related driver or firmware updates, download and install them.

5. Check optional driver updates.

On Windows 11, navigate to Windows Update > Advanced options > Optional updates.

On Windows 10, open View optional updates under Windows Update, if available.

Expand the Driver updates section and look for updates related to your Surface device.

Select the relevant updates and click Download & install.

6. Restart your device.

Once the updates are installed, restart your Surface and check whether the touchpad is working properly.

Microsoft recommends installing available Surface driver updates through Windows Update.

Update the Touchpad Driver Using Device Manager

Another option is to use Device Manager, a Windows utility that lets you manage connected hardware and update device drivers.

This method is especially helpful if your Surface touchpad is listed in Windows but isn’t working properly.

1. Open Device Manager.

Right-click the Start button and select Device Manager from the menu.

2. Find the touchpad device.

Look under Human Interface Devices or Mice and other pointing devices.

Depending on your Surface model, the touchpad may appear under a different device name.

3. Right-click the touchpad device.

Once you’ve identified the correct device, right-click it and select Update driver.

4. Search for an updated driver.

Select Search automatically for drivers. Windows will check whether a suitable driver is available.

5. Complete the update.

If Windows finds an updated driver, follow the instructions to install it.

Finally, restart your Surface and test the touchpad.

Remember, Device Manager might report that the best driver is already installed even when a newer Surface firmware package is available. In that situation, check Windows Update or Microsoft’s official Surface download page instead.

Reinstall the Surface Touchpad Driver If It Isn’t Working

If your touchpad still doesn’t respond after updating the driver, reinstalling it may help.

This process removes the current device driver registration and allows Windows to detect the hardware again.

1. Open Device Manager.

Right-click Start and select Device Manager.

2. Locate the touchpad.

Expand Human Interface Devices or Mice and other pointing devices.

3. Uninstall the touchpad device.

Right-click the correct touchpad entry and select Uninstall device. Carefully check the device name before proceeding.

4. Confirm the action.

If Windows asks you to confirm, follow the instructions. Avoid selecting an option to delete the driver package if you’re unsure.

5. Restart your Surface.

After restarting, Windows should attempt to detect the touchpad again and reinstall an available driver.

If Windows doesn’t reinstall it automatically, check for updates through Windows Update.

FAQs

1. Where can I download the Surface touchpad driver?

You can download Surface driver and firmware packages from Microsoft’s official Surface support website. Select your Surface model and download the appropriate MSI package for your Windows version.

2. Is the Surface touchpad driver available separately?

Not necessarily. Microsoft generally distributes Surface hardware drivers through model-specific driver and firmware packages. The touchpad driver may be included with other hardware drivers rather than offered as a separate download.

3. How do I update my Surface touchpad driver in Windows 11?

Open Settings > Windows Update > Check for updates. Install available updates and check Advanced options > Optional updates > Driver updates for additional Surface-related drivers.

4. Why is my Surface touchpad not showing in Device Manager?

This could happen because of a driver problem, hardware detection issue, or connection problem with a detachable Surface keyboard. Check both Human Interface Devices and Mice and other pointing devices. Also, restart your device and check Windows Update.

5. Can I use a third-party website to download Surface touchpad drivers?

It’s better to avoid third-party driver download websites. Download drivers from Microsoft’s official website or use Windows Update to reduce the risk of installing incompatible or modified driver files.

6. Do I need to restart my Surface after installing the touchpad driver?

Yes, restarting is recommended. It allows Windows to reload the updated drivers and apply any pending firmware changes.

Summary

Downloading and installing the correct Surface touchpad driver doesn’t have to be complicated. Microsoft provides several ways to update Surface drivers, whether you prefer downloading the official MSI package or using Windows Update.

If you’re a beginner, I recommend starting with Windows Update because it’s straightforward and requires very little manual work. However, if your touchpad still isn’t working, download the appropriate driver and firmware package from Microsoft’s official website.

You can also use Device Manager to update or reinstall the existing touchpad driver.