How to Get Your HP App (myHP) Icon Back on Desktop?

The myHP app is a useful utility that comes preinstalled on many HP laptops and desktop computers. It provides quick access to device diagnostics, support tools, warranty information, performance settings, personalization features, and customer support resources. Many users rely on the app to manage and monitor their HP devices efficiently.

However, it is not uncommon for the myHP desktop icon to disappear. This can happen after a Windows update, software cleanup, accidental deletion, profile changes, or even after reinstalling the application. When the icon goes missing, some users assume the app has been uninstalled, but in many cases, the app is still present on the computer.

In this guide, I will explain the complete procedure for restoring the myHP desktop shortcut on Windows 11 and Windows 10.

Table of Contents

How do I Get myHP Icon on My Laptop/Desktop?

How to Get Your HP App (myHP) Icon Back on Desktop

To get your myHP app icon back on the desktop, first check whether the app is still installed on your PC by searching for myHP in the Windows Search bar. If the app opens, create a new desktop shortcut from the Start menu or application folder. If the app is missing, reinstall it through the Microsoft Store. Once installed, create a new desktop shortcut so you can easily access the app from your desktop.

Step 1: Check whether the myHP App Is Still Installed

The first thing you should do is determine whether the myHP application is still installed on your computer. Sometimes, only the desktop shortcut is missing while the actual application remains installed and fully functional.

Click the Search icon on the taskbar or press the Windows key on your keyboard. Type myHP into the search box and wait for the results to appear.

If you see the myHP application in the search results, click it to open the app. If the app launches successfully, this confirms that the program is installed and working correctly. In this situation, you only need to create a new desktop shortcut.

If Windows does not find the app, continue to the next steps to verify whether it has been removed or needs to be reinstalled.

For new users, this is an important first step because it helps identify whether the problem is simply a missing shortcut or a missing application.

Step 2: Look for the myHP App in the Start Menu

If the Search feature does not immediately display the application, the next step is to manually check the Start menu.

Click the Start button and scroll through the list of installed applications. Look for a folder or entry named myHP.

If you find it, click the application to ensure it opens correctly. Once the app launches, you can proceed with creating a new desktop shortcut.

Many users accidentally remove desktop shortcuts while organizing files or cleaning their desktops. In these situations, the application remains installed and accessible through the Start menu.

Checking the Start menu can quickly confirm whether the software still exists on your computer.

Step 3: Create a New Desktop Shortcut from the Start Menu

If the myHP app is installed but the desktop icon is missing, you can create a fresh shortcut.

Click the Start button and locate the myHP application. Depending on your Windows version, you may be able to drag the application directly from the Start menu onto the desktop.

If dragging does not work, open the Windows application folder using the method explained in the next step.

Creating a new shortcut is often the fastest solution because it restores desktop access without reinstalling or repairing the application.

After creating the shortcut, double-click it to ensure it launches the myHP app correctly.

Step 4: Open the Windows Applications Folder

Windows stores shortcuts for installed applications in a special folder. Accessing this folder allows you to manually create a desktop shortcut.

Press Windows + R to open the Run dialog box.
Type the following command: shell:AppsFolder
Press Enter.
A folder containing all installed applications will appear. Scroll through the list until you find myHP.

This folder is especially useful because it contains application entries that may not be visible in standard installation directories.

New users often find this method helpful when the desktop shortcut is missing but the app is still installed.

Step 5: Create a Desktop Shortcut from the Applications Folder

Once you locate the myHP app in the Applications folder, you can create a new desktop icon.

Right-click the myHP application.

Select Create shortcut if available. In some versions of Windows, you may receive a message indicating that Windows cannot create the shortcut in the current location and asking whether you want it placed on the desktop.

Choose Yes.

Windows will automatically create a fresh shortcut on your desktop.

Return to your desktop and verify that the icon appears. Double-click it to ensure the application launches correctly.

This method works well because it creates a clean and functional shortcut directly linked to the installed application.

Step 6: Check Whether the Shortcut Was Accidentally Deleted

In some situations, the original desktop shortcut may have been accidentally removed.

If you recently cleaned your desktop or deleted unwanted files, it is worth checking the Recycle Bin.

Double-click the Recycle Bin icon and search for any item related to myHP.

If you find the shortcut, right-click it and select Restore.

The shortcut will return to its original desktop location.

This method is quick and can save time because it restores the original shortcut instead of creating a new one.

Step 7: Verify That Desktop Icons Are Visible

Sometimes the desktop shortcut still exists, but Windows is configured to hide desktop icons.

Right-click an empty area on the desktop.
Select View from the context menu.
Ensure Show desktop icons is enabled.

If this option is unchecked, none of your desktop icons will appear, making it seem as though they have disappeared.

After enabling desktop icons, check whether the myHP shortcut becomes visible again.

This issue is surprisingly common, especially after accidental right clicks or display setting changes.

Step 8: Repair the myHP App

If the application appears installed but fails to open correctly, repairing it may help.

Open Settings and navigate to Apps.
Select Installed Apps or Apps & Features, depending on your Windows version.
Locate myHP in the list.
Click the three-dot menu next to the application and select Advanced options if available.
Choose Repair.

Windows will attempt to fix any issues affecting the application without removing your settings or data.

After the repair process completes, try launching the app again and create a desktop shortcut if necessary.

Step 9: Reset the myHP App

If repairing does not resolve the problem, resetting the application is another option.

Navigate to the app’s Advanced Options page.

Click Reset.

This process restores the application to its default state and can fix problems caused by corrupted settings.

Keep in mind that some app preferences may be removed during the reset process.

After the reset is complete, launch the app and verify that it functions properly before creating a desktop shortcut.

Step 10: Reinstall the myHP App from the Microsoft Store

If the application is completely missing from your computer, reinstalling it is the best solution.

Open the Microsoft Store from the Start menu.
Search for myHP.
Select the official application and click Install.
Wait for the download and installation process to complete.
After installation finishes, launch the app once to confirm it works properly.

Reinstalling ensures that all required files are restored and can resolve issues caused by accidental removal or software corruption.

Step 11: Create a New Desktop Shortcut After Reinstallation

Once the app has been reinstalled successfully, create a fresh desktop shortcut.

Search for myHP using Windows Search.

Open the Applications folder by typing shell:AppsFolder in the Run dialog.

Locate the app and create a shortcut on the desktop.

This gives you quick access to the application whenever you need to check device information, run diagnostics, or contact HP support.

Step 12: Restart Your Computer

After creating the new shortcut, restart your PC.

A restart refreshes Windows processes and ensures that all desktop icons, shortcuts, and application settings load correctly.

When Windows starts again, verify that the myHP icon remains visible and opens properly.

This final step helps confirm that the issue has been fully resolved.

Why does myHP Desktop icon disappear?

There are several reasons why the myHP desktop icon may disappear from your computer.

A Windows update may remove or reorganize shortcuts.
The shortcut may have been accidentally deleted.
Desktop icons may have been hidden through Windows settings.
The myHP app may have been removed during software cleanup.
A user profile issue may have affected desktop shortcuts.
The application may have become corrupted and stopped functioning properly.

Understanding these causes can help prevent the issue from happening again in the future.

FAQs

Why did my myHP icon disappear from the desktop?

The icon may have been accidentally deleted, hidden by desktop settings, removed during a Windows update, or affected by application corruption.

Can I use myHP without a desktop icon?

Yes. You can launch the app through the Start menu, Windows Search, or the Applications folder, even if the desktop shortcut is missing.

How do I know if myHP is still installed?

Type myHP into the Windows Search bar. If the app appears and opens successfully, it is still installed.

Can I download myHP again if it is missing?

Yes. You can reinstall the app through the Microsoft Store if it has been removed from your computer.

Is myHP necessary for HP laptops?

While Windows can function without it, the myHP app provides useful HP-specific features such as diagnostics, support access, device information, and personalization settings.

Will reinstalling myHP affect my files?

No. Reinstalling the application typically does not affect your personal files stored on the computer.

Can I pin myHP to the taskbar instead of the desktop?

Yes. Search for myHP, right-click the application, and choose Pin to taskbar for quick access.